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Effective Communication CE (4 hours)

State and Board approved training in AL, GA, IA, KS, KY, MN, MO, NM, NC, OK, OR, SC, TN, & TX

Course Description

Effective Communication is a continuing education training course that discusses the foundation of effectively communicating as a professional. This training will discuss verbal and non verbal communication, body language as a form of communication, and the need to utilize equipment to communicate all while being as efficient as possible.

Course Outline

Significance of Awareness Training
What is Effective Communication?
Verbal and Non Verbal Communication
Misconceptions of Communication & Due Diligence
The Four Channels of Communication
Communication Elements and Audience Consideration
Communication Tools
Interdependency of Effective Communication
Communication and Skills of an Assertive Leader
Verbal Diffusion & Enforcing Security Rules

Course Outcome

Investigative professionals will have the ability to learn at their own pace and complete four (4) of dynamic professional development training to further enhance their investigative career.

Course Completion

All courses include an end of course examination. Students must pass the exam to receive credit for the training. Certificates will be available online immediately for all students.

Education Assistance

School administrators at NITA are available to assist all students during normal business hours: Monday-Friday from 8:00 AM – 5:00 PM EST. Students may call 800-730-6482 or email at

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