Course Outline
- Significance of Awareness Training
- What is Effective Communication?
- Verbal and Non Verbal Communication
- Misconceptions of Communication & Due Diligence
- The Four Channels of Communication
- Communication Elements and Audience Consideration
- Communication Tools
- Interdependency of Effective Communication
- Communication and Skills of an Assertive Leader
- Verbal Diffusion & Enforcing Security Rules
- Summary
Course Approval
NITA is an approved training school by the California Bureau of Security and Investigative Services (BSIS). NITA's California school license number is ATG 2939 with Jeff Dingle as our approved instructor in California. We are approved to offer the required security guard training for licensure in California.
Course Description
In California, Security Guards are required to complete 8 hours of CE Training, annually. Effective Communication is a continuing education training course that discusses the foundation of effectively communicating as a professional. This training will discuss verbal and non verbal communication, body language as a form of communication, and the need to utilize equipment to communicate all while being as efficient as possible.
Course Outcome
Security professionals will have the ability to learn at their own pace and complete six hours of dynamic continuing education training to further enhance their security career.
Course Completion
All courses include an end of course examination. Students must pass the exam to receive credit for the training. Certificates will be available online immediately for all students.
Need more training? Check out NITA's complete California Security Guard Card Training Options
